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  • Meticulous technical editor, copyeditor, and developmental editor
  • Independent contractor; clients include publishers, businesses, and individuals
  • Proficient in using the Track Changes feature of Microsoft Word 2007


Technical Editor/Copyeditor (Independent Contractor), 2001 to Present

Recent projects include:

Technical Editor/Writer, 2000 to 2001, Artisoft, Inc., Cambridge, MA

  • Documented software features for TeleVantage 4.0, Artisoft's software telephone system for Windows.
  • Using FrameMaker on a Windows platform, performed exhaustive overhaul of five-book documentation set and online Help. Enhanced organization, grammar, cohesion, and style. Expanded indexes by over 80%.
  • Edited company's website, knowledge base articles, white papers, press releases, product brochures, and other documents.
  • Mentored technical writers in local and remote offices.
  • In FrameMaker, edited, wrote portions of, and indexed the following documents (to view these books, the Adobe Reader must be installed on your computer): Installing TeleVantage, Administering TeleVantage, and Using TeleVantage.

Technical Editor/Writer, 1997 to 2000, PTC, Waltham, MA

  • Edited Parametric Technology's user guides, installation guides, release notes, and reference guides.
  • Performed developmental editing for installation guides, internal work instructions, user guides, and departmental style guide. Mentored junior technical editors and writers in offshore offices.


  • FrameMaker
  • Lotus Notes
  • Visual SourceSafe
  • Microsoft Office
  • HTML / XHTML / CSS 2
  • Graphics tools
  • Help-authoring tools


  • M.T.P.W. - Master's degree in Technical and Professional Writing, Northeastern University, Boston, MA
  • B.S. - Bachelor's degree in Journalism, University of Florida, Gainesville, Florida